Hotel Waldhorn, Bern – Business Conditions

Booking Engine – Terms of Business

Online reservations

You can now reserve your room online in just a few steps. Start by checking room availability by entering the required accommodation date and number of nights you intend to stay. Then choose the room category you require and confirm your booking with details about yourself, your credit card number and credit card expiry date.
Extra beds are NOT AVAILABLE
Baby bed NOT POSSIBLE in Single or Twin Room Basic

Credit cards

Bookings can only be accepted with a valid credit card number. Your credit card simply guarantees your reservation; you will only be charged for hotel services after your arrival. If you give us incorrect credit card details, we will be obliged to cancel your reservation, even if you have automatically received a reservation confirmation.

SSL Secure transmission of credit card details:
Your credit card details are transmitted in encoded form via SSL. Your credit card number will only be deciphered by the reservations assistant at the hotel.

Confirmation of reservations

Each reservation will automatically be confirmed to your e-mail address. This confirmation will contain the precise dates of your booking, plus a reservation number. If you are travelling, you can make a hard copy and print out the confirmation.


Please check with the hotel. Bills are only sent to an address in Switzerland after checking with the hotel. Reservations with a reduced rate have to be paid upon departure.

Cancellation terms

To avoid cancellation costs you must cancel your reservation at the latest by 4 p.m. on the arrival day. Bookings with reduced rates have to be cancelled 1 day before arrival. Late Cancellations and No-shows will be charged.

Place of jurisdiction

All contracts and business relationships entered into with the hotel are subject to local law.

Terms of Use and Data Security

Please, read through the following data security condition attentively, before you continue (or leave). By visiting one of our websites, you agree with the following conditions.

Exclusion of liability

With regard, the Author doesn’t takes over any guarantt for the textual correctness, exactness, topicality, reliability and completeness of the information. Liability claims against the author because of losses of the material or immaterial kind which result from the access or the use or non-use of the published information, from abuse of the connection or from technical disturbance, will be rejected. All offers are noncommittal. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.

Liability (adhesion) for external links

References and links to third person webpages are out of our liability. Every responsibility for such webpages is rejected. The access and the use of such webpages take place on own danger of the user.


The copyrights and all other rights (laws) on contents, pictures, photos or other files on the website belong exclusively to the firm of Hotel Waldhorn AG. For the reproduction of any elements, you have to get a written permission of the copyright’s owner.

Data security

According to article 13 of the Swiss Federal Constitution and the data security-legal regulations (determinations) of the union (data protection law, DSG) every person has claim on protection of their private sphere as well as on protection from abuse of their individual data. We keep to these regulations (determinations). Individual data is treated severely confidentially and neither transmitted nor sold to third person companys. In cooperation with our hosting provider we try to protect the database as good as possible against stranger accesses, losses, abuse or against forgery. With the access to our webpages the following data will be stored in log files: IP adddress, date, time, browser inquiry and generally transferred information to the operation system resp. Browser. These data of basic utilization is used for statistic, anonymous evaluations, so that trends are recognizable and on the basis of which we can improve our offers appropriately.


Data security explanation for the use of Google Analytics

This website uses Google Analytics, a web analysis service tool from Google Inc. Google Analytics applies so-called Cookies, text files which are stored on your computer and which make possible an analysis of the users behavior on our website. The information about your use of our website recorded by the Cookies will normally be transmitted and stored on a server of Google in the USA. In case of the activation of the IP anonymization on this website, your IP address will be shortened before transferred to the Google server. This happens if you are online in a member state of the European Union or in other contract governments of the agreement of the European economic area. Only in exceptional cases the full IP address first will be transferred to a server of Google in the USA and then be shortened there. Google collects this data to evaluate the user behaviour, to generate reports, and analisations for the website operator. With the evaluated data, Google tries to improve their customer service and is able to serve relevant search results and connected services. Google may, as long as legal, transfer the stored data to third person companies, which process the data in order of Google. The IP address, which will be transferred due to Google Analytics will not be connected to other Google-evaluated data. The usage of Cookies can be disabled in your browser options. We point out, that the usage of our website may be limited, as Cookies are disabled on your browser options. By using our website, you agree with this terms of use as accomplished above.