Hôtel Waldhorn, Berne – Conditions générales

Booking Engine – Conditions générales

Réservation en ligne

Réserver une chambre en ligne est extrêmement simple: vous vous assurez tout d’abord de la disponibilité des chambres en indiquant la date souhaitée et le nombre de nuitées prévues. Vous choisissez ensuite le type de chambre que vous désirez et confirmez votre réservation en indiquant un certain nombre de données personnelles ainsi que votre numéro de carte de crédit, avec mention de la date d’expiration.
Lit supplémentaire: pas possible
Lit bébé: pas possible dans chambre indiv. et chambre à 2 lits Basic

Carte de crédit

L’indication d’un numéro de carte de crédit valable constitue la condition indispensable à une réservation définitive. Votre carte de crédit représente en effet la garantie de votre réservation. Le paiement des prestations de services offertes par l’hôtel est effectué sur place. Toute indication erronée relative à la carte de crédit entraîne automatiquement la nullité de la réservation, même après confirmation de celle-ci.

SSL Sécurité de la transmission des données relatives à la carte de crédit
La transmission des données relatives à la carte de crédit est effectuée sous forme codée via SSL. Le numéro de la carte est décodé par une collaboratrice qualifiée seulement après réception du code par l’hôtel.

Confirmation de réservation

Chaque réservation est automatiquement confirmée à votre adresse e-mail. Le texte de la confirmation reprend les données exactes de votre réservation, avec mention d’un numéro de réservation.

Facturation

Seulement possible après avoir contacter l’hôtel. Nous n’envoyons pas de factures en dehors de la Suisse. Les séjours avec un prix rabais doivent être réglés directement.

Conditions d’annulation

L’annulation de la réservation n’est gratuite que si elle est adressée à l’hôtel au plus tard à 16 h le jour d’arrivée prévu, ou 1 jours avant l’arrivée avec des prix rabais. En cas contraire, la première nuitée est facturée à 100%. La même facturation est également effectuée en cas de non-présentation des clients (no show).

Juridiction compétente

Les contrats conclus avec l’hôtel et les relations commerciales engagées avec cet établissement relèvent de la législation du pays où se trouve l’hôtel. Le tribunal compétent est celui du siège de l’hôtel.

Terms of Use and Data Security

Please, read through the following data security condition attentively, before you continue (or leave). By visiting one of our websites, you agree with the following conditions.

Exclusion of liability

With regard, the Author doesn’t takes over any guarantt for the textual correctness, exactness, topicality, reliability and completeness of the information. Liability claims against the author because of losses of the material or immaterial kind which result from the access or the use or non-use of the published information, from abuse of the connection or from technical disturbance, will be rejected. All offers are noncommittal. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.

Liability (adhesion) for external links

References and links to third person webpages are out of our liability. Every responsibility for such webpages is rejected. The access and the use of such webpages take place on own danger of the user.

Copyrights

The copyrights and all other rights (laws) on contents, pictures, photos or other files on the website belong exclusively to the firm of Hotel Waldhorn AG. For the reproduction of any elements, you have to get a written permission of the copyright’s owner.


Data security

According to article 13 of the Swiss Federal Constitution and the data security-legal regulations (determinations) of the union (data protection law, DSG) every person has claim on protection of their private sphere as well as on protection from abuse of their individual data. We keep to these regulations (determinations). Individual data is treated severely confidentially and neither transmitted nor sold to third person companys. In cooperation with our hosting provider we try to protect the database as good as possible against stranger accesses, losses, abuse or against forgery. With the access to our webpages the following data will be stored in log files: IP adddress, date, time, browser inquiry and generally transferred information to the operation system resp. Browser. These data of basic utilization is used for statistic, anonymous evaluations, so that trends are recognizable and on the basis of which we can improve our offers appropriately.

 

Data security explanation for the use of Google Analytics

This website uses Google Analytics, a web analysis service tool from Google Inc. Google Analytics applies so-called Cookies, text files which are stored on your computer and which make possible an analysis of the users behavior on our website. The information about your use of our website recorded by the Cookies will normally be transmitted and stored on a server of Google in the USA. In case of the activation of the IP anonymization on this website, your IP address will be shortened before transferred to the Google server. This happens if you are online in a member state of the European Union or in other contract governments of the agreement of the European economic area. Only in exceptional cases the full IP address first will be transferred to a server of Google in the USA and then be shortened there. Google collects this data to evaluate the user behaviour, to generate reports, and analisations for the website operator. With the evaluated data, Google tries to improve their customer service and is able to serve relevant search results and connected services. Google may, as long as legal, transfer the stored data to third person companies, which process the data in order of Google. The IP address, which will be transferred due to Google Analytics will not be connected to other Google-evaluated data. The usage of Cookies can be disabled in your browser options. We point out, that the usage of our website may be limited, as Cookies are disabled on your browser options. By using our website, you agree with this terms of use as accomplished above.

Terms of Use and Data Security

Please, read through the following data security condition attentively, before you continue (or leave). By visiting one of our websites, you agree with the following conditions.

Exclusion of liability

With regard, the Author doesn’t takes over any guarantt for the textual correctness, exactness, topicality, reliability and completeness of the information. Liability claims against the author because of losses of the material or immaterial kind which result from the access or the use or non-use of the published information, from abuse of the connection or from technical disturbance, will be rejected. All offers are noncommittal. The author expressly reserves the right to change, supplement or delete parts of the pages or the entire offer without prior notice or to cease publication temporarily or permanently.

Liability (adhesion) for external links

References and links to third person webpages are out of our liability. Every responsibility for such webpages is rejected. The access and the use of such webpages take place on own danger of the user.

Copyrights

The copyrights and all other rights (laws) on contents, pictures, photos or other files on the website belong exclusively to the firm of Hotel Waldhorn AG. For the reproduction of any elements, you have to get a written permission of the copyright’s owner.


Data security

According to article 13 of the Swiss Federal Constitution and the data security-legal regulations (determinations) of the union (data protection law, DSG) every person has claim on protection of their private sphere as well as on protection from abuse of their individual data. We keep to these regulations (determinations). Individual data is treated severely confidentially and neither transmitted nor sold to third person companys. In cooperation with our hosting provider we try to protect the database as good as possible against stranger accesses, losses, abuse or against forgery. With the access to our webpages the following data will be stored in log files: IP adddress, date, time, browser inquiry and generally transferred information to the operation system resp. Browser. These data of basic utilization is used for statistic, anonymous evaluations, so that trends are recognizable and on the basis of which we can improve our offers appropriately.

 

Data security explanation for the use of Google Analytics

This website uses Google Analytics, a web analysis service tool from Google Inc. Google Analytics applies so-called Cookies, text files which are stored on your computer and which make possible an analysis of the users behavior on our website. The information about your use of our website recorded by the Cookies will normally be transmitted and stored on a server of Google in the USA. In case of the activation of the IP anonymization on this website, your IP address will be shortened before transferred to the Google server. This happens if you are online in a member state of the European Union or in other contract governments of the agreement of the European economic area. Only in exceptional cases the full IP address first will be transferred to a server of Google in the USA and then be shortened there. Google collects this data to evaluate the user behaviour, to generate reports, and analisations for the website operator. With the evaluated data, Google tries to improve their customer service and is able to serve relevant search results and connected services. Google may, as long as legal, transfer the stored data to third person companies, which process the data in order of Google. The IP address, which will be transferred due to Google Analytics will not be connected to other Google-evaluated data. The usage of Cookies can be disabled in your browser options. We point out, that the usage of our website may be limited, as Cookies are disabled on your browser options. By using our website, you agree with this terms of use as accomplished above.